Your privacy matters to us. This Policy explains what personal data Kosova Models collects, why, how we protect it, and the rights you have over it. It applies to our website, our member portal and our representation services.
1. Who we are
Kosova Models ("we", "us") is the data controller for the personal data described in this Policy. We are based at Tahir Zajmi, Prishtina, Kosova. For any privacy matter, contact [email protected].
2. Data we collect
Depending on how you interact with us, we may collect:
| Category | Examples |
|---|---|
| Identity & contact | Name, email, phone, city and country |
| Talent details | Measurements, attributes, languages, experience |
| Images & media | Digitals, polaroids, portfolio and comp-card images |
| Account & portal | Login data, availability, castings, bookings, documents |
| Financial | Payout details and earnings records (for represented talent) |
| Usage | Device, pages viewed, and analytics on profile views |
3. How we use your data
We use personal data to:
- review applications and scout new talent;
- represent talent and present them to clients and partner agencies;
- arrange castings, bookings, payments and travel;
- operate the member portal and public profiles;
- communicate with you and respond to enquiries;
- improve our services and measure profile performance;
- comply with legal, tax and contractual obligations.
4. Legal basis for processing
Where the GDPR applies, we rely on: consent (e.g. publishing your profile and images); contract (managing representation and bookings); legitimate interests (running and improving the agency, security); and legal obligation (tax and record-keeping). You may withdraw consent at any time where consent is the basis.
7. Data retention
We keep personal data only as long as necessary for the purposes above - for the duration of representation and for any period required by law (for example, financial records). When data is no longer needed, we delete or anonymise it.
8. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- rectify inaccurate or incomplete data;
- erase your data ("right to be forgotten");
- restrict or object to certain processing;
- data portability;
- withdraw consent at any time;
- lodge a complaint with your data protection authority.
To exercise any right, email [email protected] - we respond within one month.
9. Security
We apply appropriate technical and organisational measures to protect your data, including access controls, encryption in transit and limiting access to authorised staff. No method of transmission is completely secure, but we work to protect your information and to notify you and the authorities of any breach where required.
10. International transfers
As an agency placing talent worldwide, your data may be shared with clients and partners outside Kosova. Where it is, we take steps to ensure an adequate level of protection through appropriate safeguards and contractual commitments.
11. Minors
We do not knowingly process the data of anyone under 18 without verified parent or guardian consent. Where a minor is represented, a parent or legal guardian manages consent and the account on their behalf.
12. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date above reflects the latest revision; material changes will be communicated through the website or portal.
13. Contact
For privacy questions or to exercise your rights, contact [email protected], call +383 44 123 456, or write to Kosova Models, Tahir Zajmi, Prishtina, Kosova. See also our Terms of Use and contact page.